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Refund Policy

We understand that you may sometimes need to return a digital product you have purchased from our store. We want to make sure that the return process is as easy and convenient as possible for you.

What Products are Covered by this Policy:

This policy covers all digital products purchased from our store, including:

  • eBooks
  • Music
  • Movies
  • Software
  • Games

Return Policy:

We will accept returns of most digital products purchased from our store within 14 days of the purchase date. Digital products must be returned in their original format, with all access codes and links intact. Digital products that have been opened, used, or shared will not be accepted for return.

Exceptions:

There are a few exceptions to our return policy for digital products. These include:

  • Digital products purchased on sale
  • Gift digital products
  • Digital products that have been opened, used, or shared

How to Return a Digital Product:

To return a digital product, please follow these steps:

  1. Contact our customer support team via WhatsApp: 0718-782338.
  2. Provide them with your order number and the name of the digital product you would like to return.
  3. Explain the reason for your return.
  4. Our customer support team will review your request and provide you with further instructions.

Refunds:

Refunds for digital products will be issued to the original payment method used for the purchase. Please allow [specific timeframe, e.g., 3 business days] for your refund to be processed.

Please note:

  • We cannot accept returns for digital products in person.
  • We do not offer prepaid refund links for digital products.

Contact Us:

If you have any questions about our refund policy for digital products, please contact our customer support team at WhatsApp: 0718-782338.

We hope this information is helpful. Please let us know if you have any questions.